Frequently Asked Questions

Yes. Local licensing rules and regulations apply

- Check State Regulations: Licensing is managed at the state/territory level, so you must apply through your local wildlife authority (e.g., DESI in QLD, Service NSW in NSW).
- Choose the License Class: Determine if your reptile falls under a Standard/Basic tier (common pets like pythons or bearded dragons) or an Advanced tier (venomous or delicate species).
- Apply & Pay Online: Submit your application through your state’s online portal and pay the fee (typically $50–$100+ for 1–5 years) before acquiring the animal.

Check with your state's wildlife authority before you buy. Licence classes differ in how many animals you can hold and which species are permitted.

Yes. Add as many as you'd like to your cart and pay in one transaction.

Card, Apple Pay or Google Pay, processed securely through Stripe. We never see or store your card details.

No. Animals are paid for in full at checkout.

Possibly. Select "Delivery" at checkout and enter your suburb and postcode. We'll get back to you with a quote. If you accept it, we'll send you a payment request for the delivery cost.

Yes, we deliver interstate. However, moving native reptiles across state borders requires compliance with relevant government regulations, including holding a valid local reptile licence and obtaining the necessary state import and export permits. Additionally, legal keeping restrictions vary, as certain species cannot be legally kept in specific states.

Standard pickup is within 14 days of finalizing your order. That said, your peace of mind and the animal's well-being come first. If you think you’ll need more time to get everything ready, just reach out to us—we can easily talk through options to hold your reptile in our care.

Species, morph, hatch date, sex where determined, parents, and its feeding record including the last feed & shed date.

Yes, every reptile available on our site is fully established and feeding reliably. If you'd like to discuss a specific snake's feeding routine before making a purchase, feel free to reach out to us.